Documents & Presentations
Description
Based on 10 telephone interviews with government and non-government frontline workers and literature review. Identifies challenges (communication within division or department, role clarity, confidentiality, support for "non-acute" children, need for support and relief, and lack of continuity) and best practices (early intervention, holistic service, interagency information sharing, empowerment and skill-development for patients and families, culturally safe practice, professional development, and clinical supervision).